各平台询盘通用回复模板

针对不同平台的询盘，一个通用回复模板应具备专业性、清晰性、及时性和引导性。以下是一个精心设计的通用模板框架，大家可根据具体平台和产品进行微调。

各平台询盘通用回复模板

1.初次询盘回复

Hi [Name], thanks for reaching out! i’ m [Your Name] fromCompany Namel, a professional [product] manufacturer withover 10 years’experience. Glad to connect with you here!

嗨 [客户名]，感谢您的咨询!我是[公司名]的[你的名字]，我们是一家有10年以上经验的[产品】专业制造商。很高兴在这里认识您!

2.起订量 MOQ

Our standard MOO is 500pcs.lf you have a trial order plan, feefree to let me know-we’re flexible for first-time cooperation.

我们这款产品的起订量是500个。如果您是初次合作，也可以告诉我，我们这边可以灵活处理~

3.询问运费

Shipping cost depends on the quantity and destination. Couldyou share your expected order size and delivery location? I’ ll check the best option for you.

运费是根据数量和收货地来的，方便的话您可以告诉我订单数量和目的地，我来帮您查最优运费方式~

4.交货时间

Sample lead time is about 2-5 days. For bulk production, usually10-15 days depending on order volume and customization.

样品时间一般是2-5天，大货交期根据数量和定制情况，大约在10-15天左右。

5.询问质量

We use premium-grade [material], and all products go throughstrict OC before shipment.Compared to similar products, oursare「优势，如 more durable,eco-friendly,lighter etc.].

我们选用优质的[材料]，所有产品在发货前都会经过严格质检。和同类产品相比，我们的「优势，如更耐用、更环保、更轻巧等]。

6.觉得价格贵

I understand your concern. But our price reflects stable quality,strict QC, and reliable after-sales support. Many of our clients saythe realvalue shows in long-term use.

我理解您的顾虑哈~不过我们的价格是建立在稳定品质、严格质检和售后支持上的。很多客户反馈，我们的产品在长期使用中更划算~

7.引导客户说出需求

May I know how many pieces you plan to order for the firstbatch? ls this for testing the market or for a current project? Thiswill help me suggest better options.

方便问一下您首单大概打算采购多少吗?这次是市场测试还是已有项目?这样我可以推荐更合适的方案给您哈~

8.样品发出后跟进

Just checkingin- have you received the samples? i’ d love tohear your thoughts or any suggestions forimprovement.

我来跟进一下~您那边收到样品了吗?有任何建议或想法，欢迎随时告诉我!

9.长期潜在客户迟迟未下单

We’ ve kept in touch for a while-i’ d love to know if there’Sany update on your sourcing needs. Let's stay connected!

我们这边也联系了一段时间啦~方便的话能告诉我您这边是否有更新的采购需求吗?也欢迎我们一直保持沟通哦~

10.客户犹豫不决、未回复

Hi [Name], just checking in to see if you had a chance to reviewour offer.

If there's anything unclear or you'd like to adjust, I'm happy tohelp!

Hope to hear from you soon .

嗨，[客户名]，想确认一下您是否有时间查看我们的报价。如果有任何疑问或想调整的地方，我这边都很乐意配合!期待您的回复哟~

11.客户询问付款方式

We usually accept T/T, PayPal, or credit card via Alibaba TradeAssurance.

Which payment method would be more convenient for you?

我们常用的付款方式有电汇(T/T)、PayPal，或通过阿里信用保障付款。

请问您这边更方便使用哪种呢?

12.客户催单

Thanks for your follow-up. Your order is already in productionand we’ ll keep you updated.

ETA is still on track-we’llinform youimmediatelyonce it’sready for shipment.

感谢您的跟进~您的订单已经在生产中，我们会持续更新进度。

目前预计交期不变，货好后我会第一时间通知您!