跟进客户话术范例

对于外贸人来说，想要在日常工作中快速跟进客户，掌握一定的优质话术必不可少，本次，小编给大家做了汇总，让我们一起来看！

跟进客户话术范例

一.客户说“我要跟老板确认一下”，然后就没音了?

Totally understand you may need internal discussion. Would you like me to provide any supporting documents or product samplesto help the decision?

这个需要跟你们老板确认我完全理解~要不要我这边再补点资料或样品方便你们内部评估呀?

二.样品寄出去就“沉底”?

Hope the samples arrived safely. just wanted to hear your thoughts-anything you'd like us to improve or adjust?

样品收到了吧?有没有试用过?有任何建议都可以提，我们后续都能根据你们调整哒~

三.对方一直说“在考虑”但没下单?

If there's anything holding you back from moving forward, feelfree to let me know. We're happy to provide flexible support to make it easier.

如果这边还有什么顾虑，欢迎直接说，我们也希望能配合你们做出决定更轻松一点哈~

想要获取客户精准联系方式，外贸人可以来格兰德外贸平台使用邮箱背调功能（https://www.x315.cn/background/email?share=QZONR），找出客户的关键决策人，对其进行跟进提升订单成功概率。

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四.明明聊得不错，突然失联?

Just wanted to reconnect and see how everything is going on your end. Let me know if now is not the right time-happy to follow uplater!

想来问问最近那边还顺利不~如果现在比较忙，我可以之后再联系你也OK哈!

五.客户说“有空再聊”，是礼貌拒绝吗?

Sure! I'll follow up again next week/month, and meanwhile if you need anything-i'm just one message away.

没问题哈~我这边下周/下个月再来找你也行，你那边要有需要，随时来撩我呀!

六.老客户很久没下单了?

We've just updated some of our models-thought you might like to have a look. Let me know if you'd like a brochure or sample set.

最近我们更新了几个新款，我感觉你可能会感兴趣~要不要我发个图册或样品给你看看?

七.节假日、生日想维系关系?

Wishing you and your family a joyful [Holiday]! Thank you for thetrust and cooperation this year.

节日快乐呀!感谢这一年来的信任与合作，祝你和家人都健康开心~

以上便是跟进客户话术范例，希望能帮到广大外贸人。