跟进国外客户的话术

对于现阶段的外贸人来说，想要在竞争激烈的当下开发市场商机，最重要的是掌握一定的客户跟进话术，但跟进话术有很多，究竟什么样的才最适合我们面对的场景？小编本次来给大家解答一下。

跟进国外客户的话术

1.客户说“我要跟老板确认一下”，然后就没音了?

Totally understand you may need internal discussion. Would you like me to provide any supporting documents or product samplesto help the decision?

这个需要跟你们老板确认我完全理解~要不要我这边再补点资料或样品方便你们内部评估呀?

2.样品寄出去就“沉底”?

Hope the samples arrived safely. just wanted to hear your thoughts-anything you'd like us to improve or adjust?

样品收到了吧?有没有试用过?有任何建议都可以提，我们后续都能根据你们调整哒~

3.对方一直说“在考虑”但没下单?

If there's anything holding you back from moving forward, feelfree to let me know. We're happy to provide flexible support to make it easier.

如果这边还有什么顾虑，欢迎直接说，我们也希望能配合你们做出决定更轻松一点哈~

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4.明明聊得不错，突然失联?

Just wanted to reconnect and see how everything is going on your end. Let me know if now is not the right time-happy to follow uplater!

想来问问最近那边还顺利不~如果现在比较忙，我可以之后再联系你也OK哈!

5.客户说“有空再聊”，是礼貌拒绝吗?

Sure! I'll follow up again next week/month, and meanwhile if you need anything-i'm just one message away.

没问题哈~我这边下周/下个月再来找你也行，你那边要有需要，随时来撩我呀!

6.老客户很久没下单了?

We've just updated some of our models-thought you might like to have a look. Let me know if you'd like a brochure or sample set.

最近我们更新了几个新款，我感觉你可能会感兴趣~要不要我发个图册或样品给你看看?

7.节假日、生日想维系关系?

Wishing you and your family a joyful [Holiday]! Thank you for thetrust and cooperation this year.

节日快乐呀!感谢这一年来的信任与合作，祝你和家人都健康开心~

8.对方问了最低价，却迟迟不下单?

The price offered is already based on your market volume. lf there's a target price you're aiming for, let's discuss how we canmake it work!

这个价格我们是结合你们市场量身报的~如果你有目标价，也欢迎咱们来讨论下，看能不能达成双赢哦!

9.客户只留邮箱但没下文?

Hi [Name], great to get in touch with you via email! As discussed I've attached the product info -let me know if there's anything specific you're looking for.

你好，终于从社媒聊到邮箱啦!资料我这边都整理好了，方便的话咱们可以聊聊你那边具体的需求噢~

10.客户发了个产品图，让你“参考”?

Thanks for sharing! Do you prefer an exact same model or are you open to similar styles with better price/function?

谢谢你发的图呀~想问下你是想找一模一样的，还是可以接受类似款式但性价比更高的?

11.客户有其他供应商但愿意“了解看看”?

We understand it's common to work with multiple suppliers we're confident you'll find our quality and response speed worth atry :)

我们也理解你们会多方对比~如果能试试我们家，相信不管质量还是响应速度都不会让你失望的!

12.客户要你改来改去报价单?

Sure! i've updated the quotation as requested. Let me know if there's anything else you'd like to adjust

没问题，我这边已经根据你说的内容更新报价啦~如果还有什么细节需要微调，请告诉我。

13.客户说“我们再评估一下市场”?

That makes sense! lf you need any data, testing reports or samples to help with the market study, i'd be happy to help.

明白哈~如果你们这边做市场评估需要什么资料、检测报告或者样品，也都可以找我哟!

以上便是跟进国外客户的话术的介绍，希望能帮到广大外贸人。